Terms & Conditions

Hey, glad you’re here. Before you scroll, shop, or check out, here’s the lowdown on how things work at Urban Nova Mart.

1. When You’re on Our Site

Using our website means you agree to stick to the basics—keep things honest, personal, and legal.
No funny business. No bots. Just shopping like a normal human.

2. About Our Products

We try to keep all the info—prices, photos, descriptions—spot-on. But sometimes, little mistakes happen (we’ve all been there).
If you spot something that doesn’t look right, let us know. We’ll fix it.

3. Ordering Stuff

When you place an order, you’ll get a confirmation email so you know we got it.
If there’s a hiccup—like the item’s out of stock or something weird pops up—we may need to cancel or adjust your order. Nothing personal.

Payments? Totally secure. We never store your card info. That’s between you and the payment processor.

4. Shipping & Delivery

Shipping costs and delivery time depend on where you live.
We aim to ship fast. But if there’s a delay (bad weather, busy season, carrier mix-ups), we’ll keep you posted. Nobody likes surprises when it comes to packages.

5. Returns & Refunds

Changed your mind? It happens.

You’ve got 7 days from when your stuff arrives to return it—as long as it’s unused and in its original packaging. No mystery stains or opened boxes, please.

Shoot us an email at Meervanshop@gmail.com, and we’ll guide you through the return process. Simple.

6. Your Privacy

We respect your space and your data.
We don’t sell your info or do anything sketchy with it.
Curious how we use your details? Head over to our Privacy Policy for the full breakdown.

7. If These Terms Change

Now and then, we might update this page—tweaks, fixes, nothing wild.
If anything changes, we’ll post it here. Worth checking once in a while if you're the cautious type.

8. Need Help?

Something not working? Got questions?
We're just an email away: Meervanshop@gmail.com

We’re real people behind the screen, and we’re happy to help.